Innosight Digital
Operations & field service

AmpLine

The all-in-one operations platform for any service business.

In development

AmpLine replaces the tangle of spreadsheets, siloed tools, a separate accounting package and manual handoffs that most service businesses run on. From the first customer request to the final paid invoice, every job, quote, project and asset lives in one system. Invoicing, payments and accounting are built right in, so there's no separate bookkeeping package and no double entry. Direct ATO lodgement for BAS and Single Touch Payroll is on the roadmap once we're registered as a digital service provider.

  • Compliance-aware scheduling that blocks expired certifications
  • Quotes with live margins and one-click price-rise reprice
  • Multi-stage projects, from planning through delivery, progress claims and invoicing
  • Live sensor and IoT alerts turn into prioritised jobs with SLAs
  • Built-in invoicing, payments and accounting, with no separate bookkeeping tool needed
Talk to us about AmpLine
Operations
3 on site
Wednesday, 5 Mar · Sydney depot
+ New job
Open jobs2 SLA due
18
Revenue MTD+18%
$212k
Cash at bank+9%
$142k
Job pipelinewin rate 64%
New 4 In progress 6 Done 3 Invoiced 12
Overdue AR$18.4k
GST owing$9.2k
Sensor alert became a job
North site · Threshold breach · SLA 4h · auto-assigned
CRITICAL
Today's dispatch compliance checked
JM
Safety inspection, Lvl 3
09:00 · certs OK
En route
AR
Maintenance, North site
11:30 · certs OK
On site
TN
Callout, licence expired
blocked · can't book
Blocked

Designed to feel effortless

The hard parts, handled, so the everyday ones just flow.

Quote #1042 · margin62%
Catalogue lines (14)$2,640
Labour · 18h$1,640
Total (inc GST)$4,280
Quotes out 3× faster

Quote fast, win more work

Catalogue-driven quotes with live margins, send polished, profitable quotes on the spot and stop leaving money on the table.

Tech certifications
Electrical licence
Valid to 2027
Valid
Working at heights
Renew in 14 days
Due
CPR / First aid
Blocks booking
Expired
Zero compliance breaches

Never book a non-compliant tech

Expired licences and certifications block the booking automatically, no unsafe jobs, no callbacks, no fines.

Tax invoice · #INV-2043
Amount due$4,280
Reconciled in-appPaid · 6 days
Paid in days, not months

Get cash in the door sooner

One click turns a finished job into a compliant tax invoice, with payments and accounting built in. No separate accounting tool, no double entry.

AmpLine mobile

Your whole day, in your pocket

Field teams run their whole day from their phone. See the run sheet, navigate to site, capture photos and notes, quote on the spot and take payment before they leave. Less admin, faster cash, happier customers.

  • Today's jobs and smart route, one tap away
  • Quote and invoice on site, get paid before you leave
  • New jobs and priority changes pushed instantly
  • Works offline, syncs the moment you're back on
AmpLine
Dashboard
Jobs Invoices Team
Revenue target
68%
$212,400$310,000
6.2% from last month
Jobs completed
1,840
Invoiced this month
$248,500
6.2% from last month
Billable vs Non-billable hours
Billable · 1,240 h78%
Non-billable · 350 h22%
Collected this month
$214,300
9.1% from last month
Revenue
$16k$12k$8k$4k
$12.4k Wed
MonSun
Job status
220
Total
Completed (53%)116
In progress (27%)59
Overdue (20%)45
Technician performance
Jack Mercer
First-time fix
88%
Priya Shah
First-time fix
76%
Tom Reilly
First-time fix
47%
Payment received
Ridgeway Corp · just now
$1,240

A secure data pipeline underneath

Meters, sensors and events publish continuously over MQTT, HTTPS and message queues. We stream them through a governed event backbone, normalise to one model, and fan out to the services that act. Encrypted and access-controlled end to end.

Event streaming1,240 msg/s
Publishers
MQTTsensor/north
MQTTpump/12
WSSpayments
Kafkatopic: jobs
P0
P1
P2
3 brokers · 12 partoffset 418,820
Consumers
normalise
alerting
dashboards
audit-log

Secured end to end. Encrypted in transit and at rest, role-based access, and a full audit log at every stage.

What's inside AmpLine

Dispatch & scheduling

A drag-and-drop board with compliance baked in. Expired certifications can't be booked, and double-bookings are impossible.

Quotes & invoicing

Catalogue-driven quotes with live margins, one-click reprice when supplier costs rise, and compliant tax invoices raised in-app.

Projects & progress claims

Run multi-stage projects from plan to delivery, with cost roll-ups and progress claims that convert straight to invoices.

Alerts become jobs

Live sensor and IoT alerts turn into prioritised jobs with SLAs, so nothing slips through the cracks.

Inventory, CRM & HR

Leads and customers, stock across sites and vehicles, staff certifications and timesheets, one source of truth.

Customer portal

A tokenised portal per customer: live job progress, quote accept or decline, and invoice balances, all with no login required.

The difference

The old way, and the AmpLine way

Most service businesses run on a patchwork of tools and workarounds. AmpLine replaces the whole lot with one system that actually fits how the work happens.

Your tools
A scheduling app, a separate quoting tool, spreadsheets, and an accounting package that never quite talk to each other.
One system for jobs, quotes, projects, invoicing, payments and accounting. Everything in the same place.
Compliance
You hope nobody books a tech whose licence has lapsed. When it happens, you find out the hard way.
Expired licences and certifications block the booking automatically. An unsafe job simply can't be scheduled.
Quoting
Margins worked out by hand. A supplier price rise quietly eats your profit on every open quote.
Live margins on every line, and a one-tap reprice the moment a supplier cost goes up.
Getting paid
The job finishes, the invoice waits for someone at the office, and the money lands weeks later.
Invoice and take payment on site before the tech leaves. Cash in days, not months.
Reacting to issues
A fault gets called in, written on a pad, and maybe turned into a job by the afternoon.
A live sensor alert becomes a prioritised job with an SLA the instant it triggers.
Your customers
Phone tag for updates, and quotes emailed back and forth as PDFs.
A live customer portal: job progress, accept or decline a quote, and see invoice balances, no login needed.
Your numbers

See what AmpLine gives back

Every job carries admin: quoting, notes, chasing the invoice. AmpLine does that on the spot. Move the sliders to your team and watch the time and revenue come back.

Read how we built AmpLine
8
5
$480

Estimate based on 880 jobs a month, about 14 minutes of admin removed per job, and typical invoicing leakage recovered. Your mileage will vary, we will size it properly with you.

Recovered per year
$236,896
205 hrs
Admin saved / month
$101,376
Invoicing recovered / yr
880
Invoiced on-site / month
Discuss a project
Let's build

Have something worth building right?

Whether it's a platform to launch or a system to rescue, tell us what you're trying to do, we'll tell you how we'd build it.

contact@innosight.com.auBased in Australia · working with teams everywhere

or email us at contact@innosight.com.au